Our tub arrived a few weeks back in the middle of a snowstorm. And it is a thing of beauty... except for that horrible crack in the bottom and a ding in the corner flange.
When you order your bathtub, the fine print will tell you to inspect the product as it's coming off the truck. If it's damaged, do not accept the delivery. The product will go back to Kohler and they will send out a replacement. Sounds straightforward, yes? Not so much.
When you order your bathtub, the fine print will tell you to inspect the product as it's coming off the truck. If it's damaged, do not accept the delivery. The product will go back to Kohler and they will send out a replacement. Sounds straightforward, yes? Not so much.
